Chapters about professionalism | Primary Care RAP

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Family Centered Care
From March 2020, Mailbag March Madness
When we treat patients, whether in the hospital or outpatient setting, involving their family members can lead to improved outcomes. Tom and Miz discuss the engagement of family members with Dr. Giora Netzer, who literally wrote the book on family centered care. •
21min 4
Giora Netzer, MD, MSCE, Tom Robertson, MD, and Mizuho Morrison, DO
Treating Friends and Family
From June 2018, A Hyperthyroid Fetus
Has a friend or family member ever asked you for medical advice? Join the club! In this segment, Neda Frayha, Miz Spangler, and Sol Behar discuss how to handle requests for advice and even treatment from non-patients.
17min 43
Solomon Behar, MD, Mizuho Morrison, DO, and Neda Frayha, MD
Social Media
From April 2018, Will You Be My Facebook Friend?
When one of Neda’s former patients sent her a Facebook friend request, she learned more about this person than she ever wanted to know. Neda and Heidi discuss when to become friends with our patients on social media (hint: never!), how to engage with social media in a professional way, the …
9min 12
Heidi James, MD and Neda Frayha, MD
Being Fired By A Patient
From March 2018, What’s Your (Code) Status?
Not all relationships are meant to last forever, including the patient-physician relationship. Neda and Heidi discuss a poignant New York Times article in which a patient describes why they thought of leaving their physician. Whether a patient leaves our care, or we excuse a patient from our …
12min 53
Neda Frayha, MD and Heidi James, MD
The Primary Care RAP Hot Sheet: February 2017
From February 2017, The Primary Care RAP Hot Sheet: February 2017
Dr. Heidi James and Dr. Brandon Grove bring you a teen with cancer who starts a kindness revolution and the Brits kill what little joy there is in toast.
7min 47
Heidi James, MD and Brandon Grove, MD