The Patient ExperienceFrom April 2019, A Maelstrom of Mail!
Introduce the concept of the patient experience and how the focus is different from patient satisfaction/press ganey measures. Discuss actionable items on things clinicians can do to improve the pt experience.21min 7Jaime Hope, MD, Neda Frayha, MD, and Matthieu DeClerck, MD
It's the System: Organizational Strategies for BurnoutFrom February 2019, Into Thin Hair
In January 2019, we featured two segments on creative approaches to the problem of clinician burnout. In this segment, Aisha and Neda continue this conversation and discuss specific organizational strategies our health systems, hospitals, and clinics can adopt to prevent - and cope with - the …20min 17Aisha Lofters, MD and Neda Frayha, MD
Beyond Pixar: Self-Care and the SystemFrom January 2019, Hello, New Year! Bye Bye, PPIs?
What does the former CFO of Pixar have to do with physician burnout and the culture of medicine? We find out in this segment. Neda interviews Dr. Todd Cassese and Lawrence Levy, who helped build Pixar into the company it is today. Together they talk about the need for continuous self-care rather …15min 55Neda Frayha, MD, Lawrence Levy, JD, and Todd Cassese, MD
Beyond Pixar: Perfectionism, EQ, and the Middle WayFrom January 2019, Hello, New Year! Bye Bye, PPIs?
What does the former CFO of Pixar have to do with physician burnout and the culture of medicine? We find out in this segment. Neda interviews Dr. Todd Cassese and Lawrence Levy, who helped build Pixar into the company it is today. Together they talk about changing professional cultures, the …23min 19Neda Frayha, MD, Lawrence Levy, JD, and Todd Cassese, MD
Observation CareFrom December 2018, Clots and OCP's
Observation care may be one of the most confusing topics in medicine. What is it? Who qualifies for it? What are the financial and clinical implications? In this segment, Drs. Steve Biederman and Tom Robertson take us on a tour of observation care and all that it means.17min 41Steve Biederman, MD and Tom Robertson, MD
Psychological SafetyFrom June 2018, A Hyperthyroid Fetus
In simulation exercises, as in patient care, it’s easy for team members to feel psychologically distressed. Creating a culture of psychological safety can help team members feel free to ask questions, learn more effectively, and work better together as a team. In this segment, Joe Weatherly …15min 31Joe Weatherly, DO and Jared Henricksen, MD
Impostor SyndromeFrom September 2017, You Can Do It!!
Miz and Declerk speak to two experts regarding imposter syndrome and how it can affect your clinical practice and career path. •13min 45Arlene Chung, MD, Mizuho Morrison, DO, Matthieu DeClerck, MD, and Neda Frayha, MD
Paper Chase 5 - Costs of Misdiagnosed CellulitisFrom June 2017, Legions of Lesions
Many conditions can be mistaken for lower extremity cellulitis including deep vein thromobosis, peripheral vascular disease, dermatitis. Misdiagnosis can lead to unecessary admission to hospital, medication treatment, and failure to treat real cause of presentation. This studies quantifies these …6min 18Andrew Buelt, DO and Joe Weatherly, DO