Patient ComplaintsFrom August 2019, Primary Care Gets Some Love
Patient complaints may reveal medical errors and may escalate to litigation. Be sure whatever process you have in place has been developed in conjunction with your risk management department or insurance carrier. This allows for an “early warning” system to be in place for your malpractice …18min 3Sam Ashoo, MD and Mizuho Morrison, DO
Neda and Her FriendsFrom August 2019, Primary Care Gets Some Love
Neda is joined by her UC RAP friends Miz, Matt, and Matt for a conversation about how primary care clinicians are the unsung heroes of medicine.8min 33Neda Frayha, MD, Mizuho Morrison, DO, Matthew DeLaney, MD, FACEP, FAAEM, and Matthieu DeClerck, MD
Storytelling in MedicineFrom July 2019, Dude, Where's My DEA Number?
Why does storytelling in medicine matter? How can it impact our lives, and the care we provide our patients, for the better? In this segment, Neda sits down with Dr. Emily Silverman, academic hospitalist at the Zuckerberg San Francisco General Hospital and creator and host of The Nocturnists, to …25min 37Emily Silverman, MD and Neda Frayha, MD
Missing DEA NumbersFrom July 2019, Dude, Where's My DEA Number?
To review the phenomenon of missing or misused DEA numbers and what to do if it happens to you. •16min 54Neda Frayha, MD and Matthieu DeClerck, MD
Informed ConsentFrom June 2019, Does My Liver Look Fat?
When our listener Brianne asked us to do a segment on informed consent (because how we do ever know if we’re doing it right?), we jumped at the chance to brush up our informed consent knowledge and skills. Neda speaks with Dr. Mara Gordon, a Family Medicine physician at Georgetown and a writer for …18min 29Mara Gordon, MD and Neda Frayha, MD
The Patient ExperienceFrom April 2019, A Maelstrom of Mail!
Introduce the concept of the patient experience and how the focus is different from patient satisfaction/press ganey measures. Discuss actionable items on things clinicians can do to improve the pt experience.21min 7Jaime Hope, MD, Neda Frayha, MD, and Matthieu DeClerck, MD
It's the System: Organizational Strategies for BurnoutFrom February 2019, Into Thin Hair
In January 2019, we featured two segments on creative approaches to the problem of clinician burnout. In this segment, Aisha and Neda continue this conversation and discuss specific organizational strategies our health systems, hospitals, and clinics can adopt to prevent - and cope with - the …20min 17Aisha Lofters, MD and Neda Frayha, MD
Beyond Pixar: Self-Care and the SystemFrom January 2019, Hello, New Year! Bye Bye, PPIs?
What does the former CFO of Pixar have to do with physician burnout and the culture of medicine? We find out in this segment. Neda interviews Dr. Todd Cassese and Lawrence Levy, who helped build Pixar into the company it is today. Together they talk about the need for continuous self-care rather …15min 55Neda Frayha, MD, Lawrence Levy, JD, and Todd Cassese, MD
Beyond Pixar: Perfectionism, EQ, and the Middle WayFrom January 2019, Hello, New Year! Bye Bye, PPIs?
What does the former CFO of Pixar have to do with physician burnout and the culture of medicine? We find out in this segment. Neda interviews Dr. Todd Cassese and Lawrence Levy, who helped build Pixar into the company it is today. Together they talk about changing professional cultures, the …23min 19Neda Frayha, MD, Lawrence Levy, JD, and Todd Cassese, MD
Observation CareFrom December 2018, Clots and OCP's
Observation care may be one of the most confusing topics in medicine. What is it? Who qualifies for it? What are the financial and clinical implications? In this segment, Drs. Steve Biederman and Tom Robertson take us on a tour of observation care and all that it means.17min 41Steve Biederman, MD and Tom Robertson, MD
Psychological SafetyFrom June 2018, A Hyperthyroid Fetus
In simulation exercises, as in patient care, it’s easy for team members to feel psychologically distressed. Creating a culture of psychological safety can help team members feel free to ask questions, learn more effectively, and work better together as a team. In this segment, Joe Weatherly …15min 31Joe Weatherly, DO and Jared Henricksen, MD
Impostor SyndromeFrom September 2017, You Can Do It!!
Miz and Declerk speak to two experts regarding imposter syndrome and how it can affect your clinical practice and career path. •13min 45Arlene Chung, MD, Mizuho Morrison, DO, Matthieu DeClerck, MD, and Neda Frayha, MD
Paper Chase 5 - Costs of Misdiagnosed CellulitisFrom June 2017, Legions of Lesions
Many conditions can be mistaken for lower extremity cellulitis including deep vein thromobosis, peripheral vascular disease, dermatitis. Misdiagnosis can lead to unecessary admission to hospital, medication treatment, and failure to treat real cause of presentation. This studies quantifies these …6min 18Andrew Buelt, DO and Joe Weatherly, DO