Need a FAVER? Responding to Inappropriate Patient RequestsFrom June 2021, Going Home
Have you ever been in a situation when a patient requests something that’s inappropriate or tries to dictate their care? Do you know the best way to respond? Drs. Michael Baca-Atlas and Matt Zeitler discuss the evidence-based way to respond to these situations.23min 58Matthew Zeitler, MD and Michael Baca-Atlas, MD
Leaving AMAFrom July 2018, All Risk, No Reward
In this segment, Andrew Buelt walks us through the do’s and don’ts of managing patients who want to leave the health care setting against medical advice.15min 40Andrew Buelt, DO
Psychological SafetyFrom June 2018, A Hyperthyroid Fetus
In simulation exercises, as in patient care, it’s easy for team members to feel psychologically distressed. Creating a culture of psychological safety can help team members feel free to ask questions, learn more effectively, and work better together as a team. In this segment, Joe Weatherly …15min 31Joe Weatherly, DO and Jared Henricksen, MD
Code StatusFrom March 2018, What’s Your (Code) Status?
Andrew and Heidi review the literature to get a sense of who well - or how badly!- we are doing at discussing code status with our patients. They review articles that suggest ways to improve this conversation, and also discuss different training strategies and novel ways to get providing our …10min 29Andrew Buelt, DO and Heidi James, MD
Being Fired By A PatientFrom March 2018, What’s Your (Code) Status?
Not all relationships are meant to last forever, including the patient-physician relationship. Neda and Heidi discuss a poignant New York Times article in which a patient describes why they thought of leaving their physician. Whether a patient leaves our care, or we excuse a patient from our …12min 53Neda Frayha, MD and Heidi James, MD