ERcast: Clinical Perspectives Podcast Preview

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Changing of the Guard

Rob Orman, MD and Matthew DeLaney, MD, FACEP, FAAEM

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The summary below is from an episode of ERcast: Clinical Perspectives

Clinical handoffs shape patient safety, diagnostic continuity, and team performance in the emergency department. Shift change is a high-risk moment where omissions, unclear ownership, and workflow friction can compound quickly.

Emergency Department Handoffs

  • Shift change risk: Care transitions are a predictable vulnerability in emergency medicine, with missed tasks and diagnostic drift clustering when ownership changes at the bedside.
  • Structured sign-out elements: High-reliability handoffs hinge on illness severity, active problems, pending data, and contingency planning rather than a loose recap of the ED course.
  • Closed-loop ownership: The safest transfers make explicit who owns the next action, especially for time-sensitive follow-up like repeat exams, callbacks, and disposition pivots.
  • Interruption control: Sign-out quality degrades when pages, new arrivals, and side conversations fragment attention; protecting a brief sterile handoff interval matters. We get into practical workflow fixes in the episode.
  • Culture and accountability: Strong handoffs are less about memorized mnemonics than shared team expectations, direct questions, and a low-friction way to surface uncertainty before it becomes error.

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