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Chapter 4

N of 1: Patient Experience

Justin Bright, MD and Rob Orman, MD
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34:00
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None of us start the day hoping that our patients have a negative experience during the time we care for them. But the medical system, and even some of our habits, can lead to just that. Expert Justin Bright gives his thoughts on how to improve patient experience in the emergency department.  His insight may lead not only to improve outcomes for them, but also improved job satisfaction for you.

 

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2.25 AMA PRA Category 1 Credits™ certified by Hippo Education (2019)